Data Protection

Desi65 Privacy Policy — Our Commitment to Protecting Your Information

Our goal is full transparency about how your personal data is collected, used, and protected when you use desi65.

Last Updated: January 2026
SSL Encryption
No Data Sales
Fully Secure
Privacy Protected

Why desi65 for Your Is your data secure?

We protect every piece of your data with the latest technology and strict policies.

SSL Encryption Protection

Every transaction and data transfer is protected with 256-bit SSL encryption. Hackers and third parties cannot access your information under any circumstances.

Your data is never sold

Desi65 never sells your personal information to third parties. Your name, phone number, and address are kept strictly confidential.

Minimal Data Collection

Only the minimum information necessary to provide our services is collected. No unnecessary data is gathered.

Your Rights Are Protected

You can view, correct, or request deletion of your stored data at any time. We are committed to responding promptly.

Cookie Controls

You can choose which types of cookies to allow. All cookies beyond the essential ones are entirely optional.

Adherence to International Standards

Desi65's Privacy Policy is built to international data protection standards and is reviewed on a regular basis.

Desi65 Privacy Policy

This Privacy Policy takes effect upon accessing the desi65 platform or creating an account. Please read it carefully in full.

1 Introduction & Purpose

Desi65 is a trusted online gaming platform for players in Bangladesh. We believe a secure gaming experience goes beyond safe gameplay — protecting your personal information is just as important.

This Privacy Policy clearly sets out what data desi65 collects about you, why it is collected, how it is used, and how it is kept secure. Our commitment is full transparency — no hidden terms, no unexpected use of your data.

By using desi65's website, app, or any of our services, you agree to this Privacy Policy. If you have any questions, please contact our support team.

This policy is available in both English and Bengali. In the event of any discrepancy in interpretation, the English version shall prevail; however, the Bengali translation is kept up to date for the convenience of our Bangladeshi users.

2 What information do we collect?

Desi65 only collects data that is necessary for delivering and improving our services. Details are provided below:

Data Type Example Time of Collection
Identity Information Name, date of birth, national ID During Registration & KYC Verification
Contact Information Email, phone number, address During account registration
Financial Information Mobile Banking/Nagad number, transaction history On Deposits & Withdrawals
Device Information IP address, browser, operating system At Every Login
Gaming Data Bet history, wins/losses, session duration While Playing
Cookie data Preferences, browsing patterns When visiting the website

No data beyond the list above is collected. We will never collect your bank password, PIN, or full payment card details.

desi65 will never ask for your password or OTP by phone or email. If you receive any such request, please notify us immediately.

3 How is data used?

Collected information is used solely for specific purposes. desi65 uses your data for the following:

  • Creating and managing your account and verifying your identity.
  • Processing all financial transactions, including deposits and withdrawals.
  • Providing customer support and resolving issues promptly.
  • Preventing fraud, money laundering, and illegal activity.
  • Verifying age and ensuring the protection of minors.
  • Improving platform services and developing new features.
  • Creating personalized bonus and promotional offers.
  • Meeting legal obligations and fulfilling regulatory requirements.
  • Monitoring and supporting responsible gaming practices.
Promotional messages are only sent to your email with your consent. You can unsubscribe at any time.

4 How long is data retained?

Desi65 retains your data for defined periods as required by legal obligations and service quality standards:

  • Account information: For the duration of account activity and at least 5 years after closure.
  • Financial transaction records: Up to 7 years in accordance with international financial regulations.
  • Gaming History: Up to 3 years after account closure.
  • Cookie data: Session cookies are deleted when the browser is closed; persistent cookies last from 30 days to 1 year.
  • Support Contact: Up to 2 years after the issue is resolved.

Once the designated retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

5 Who is data shared with?

Desi65 never sells your information. However, limited data sharing with specific parties may be necessary to operate our services:

  • Payment Processor: Payment partners such as Mobile Banking, Nagad, and Rocket — for transaction processing only.
  • KYC provider: Licensed third parties for identity verification — using only the minimum necessary data.
  • Law enforcement agencies: Under a court order or legal obligation.
  • Regulatory Authority: Required for license compliance.
  • Technology Partners: For platform operations — under strict confidentiality agreements.
Your data is never shared with anyone outside the parties listed above. Strict data protection agreements are in place with every third party.

In the event of a change in business ownership, you will be notified in advance, and the new owner will be bound by the same privacy policy.

6 Cookie Policy & Management

Desi65 uses cookies on its website to enhance your browsing experience. We use three types of cookies:

  • Essential Cookies: Essential for login sessions, security verification, and core features. These cannot be disabled.
  • Functional cookies: Remembers your language preference and theme settings. Active only with your permission.
  • Analytics Cookies: Helps us understand which parts of the platform are used most. All data is fully anonymous.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

desi65 does not use any third-party advertising cookies. Your gaming data is never shared with advertisers.

7 Your Data Rights

As a desi65 user, you have full control over your own data:

Right to Access

You can request to see what information we hold about you.

Right to Rectification

You can contact us to correct any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

Right to Portability

You can request a copy of your data in a portable, readable format.

Right to Restrict Processing

You may object to the use of your data for specific purposes.

Right to Complain

If we are unable to resolve your concern, you have the right to escalate it to the relevant regulatory authority.

To exercise any of your rights, email us at [email protected]. We are committed to responding within 30 days.

8 Security Measures

Desi65 uses industry-leading technology to protect your information. Our security framework operates on multiple layers:

  • TLS/SSL Encryption: All data transmissions are secured with 256-bit encryption, ensuring bank-level security.
  • Two-Factor Authentication (2FA): Adds an extra layer of security at login to prevent unauthorized access.
  • Firewall & DDoS Protection: Server-level cyber attack prevention systems are active.
  • Regular Security Audits: Third-party experts conduct regular system audits.
  • Data Backup: Data is backed up across multiple secure servers.
  • Staff training: All staff receive regular training on data protection.

In the event of a security breach, we will notify all affected users within 72 hours and take immediate corrective action. If you notice any suspicious activity on your account, please contact our support team right away.

9 Minor Protection

Desi65 is an 18+ platform. We strictly ensure that no one under the age of 18 can register or play on this platform.

  • Age verification is mandatory at registration.
  • Age is verified through the KYC process using a national ID card or passport.
  • Suspicious accounts are suspended immediately.
  • Parents can contact us to restrict access to our platform on their child's device.
If there is evidence that an account is being used by a minor, the account will be permanently suspended and the relevant authorities will be notified.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

10 Privacy Policy Updates

Desi65 reserves the right to update this Privacy Policy as needed. When changes are made, we follow the process below:

  • The "Last Updated" date will be clearly displayed at the top of the page.
  • You will be notified at your registered email address before any significant changes take effect.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • Archived copies of previous policies are available upon request.
Visit this page regularly to stay up to date on any changes.

11 Contact & Support

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated Data Protection team:

  • Email: [email protected] (typically responded to within 24 hours)
  • Live Chat: Click the chat icon in the bottom-right corner of the website.
  • Support is available in Bengali — reach out to us in your own language.

To request access to, correction of, or deletion of your data, please email us with your account username and a description of your request.

For more information, visit our FAQ Page, Terms and Conditions and Responsible Gaming View page.
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Every piece of your information is secure at desi65. Register today and welcome to Bangladesh's most trusted gaming platform.

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